Shipping policy

Dersiacn offers the following delivery services to addresses in the United States. Shipping charges are stated in U.S. dollars. Free standard shipping applies to every order, with no minimum purchase requirement.

Time before your parcel leaves

Order processing takes 1-2 business days after payment confirmation. We use this time to prepare the order for dispatch. Processing is separate from transit and applies to both standard and expedited service.

For these estimates, business days are Monday through Friday, excluding public holidays affecting order preparation or carrier operations. The transit period begins when the parcel is dispatched.

Shipping options

 

Including processing, allow an estimated 8-17 business days for standard delivery or 6-10 business days for expedited delivery. Selecting expedited shipping changes the transit estimate; the 1-2 business-day processing period still applies.

Tracking and delivery assistance

We provide tracking information after dispatch using the email address attached to your order. A tracking number may appear before the carrier has recorded its first scan. Check your order email and contact us if the tracking details are missing.

Delivery dates are estimates. Weather, holidays, carrier disruptions, or an address problem may affect arrival. If the estimated period has passed, tracking stops updating, or a parcel is marked delivered but has not reached you, email AlmaStanley9550@outlook.com. Include the order number and tracking reference so we can investigate and help resolve the delivery issue.

Address changes and cancellations

Review your delivery details before completing checkout. If you notice an error or want to cancel, contact us promptly. We will check whether a change is still possible at the order's current stage. Dispatch may prevent a correction or cancellation; after receipt, our Return and Refund Policy explains the available return and exchange arrangements.